🛡️ Player Protection

Responsible Gaming
at jijiss — Play Safe,
Play Smart

At jijiss, we believe gaming should always be a source of fun and entertainment — never a cause of stress, financial strain, or harm. Our Responsible Gaming programme gives every Filipino player the tools, information, and support needed to stay in control at all times.

🔞 21+ Only ✅ PAGCOR Regulated ⚙️ Self-Exclusion Tools 💬 24/7 Support 🔒 Deposit Limits 📋 Reality Checks
21+

Age Restriction

All players on jijiss must be at least 21 years old. This is a strict Philippine legal requirement and non-negotiable policy.

jijiss Responsible Gaming Tools & Features

We've built a comprehensive set of player protection tools directly into the jijiss platform. Every registered player can access these features from their account settings at any time — no questions asked, no waiting period for most controls.

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Deposit Limits

Set daily, weekly, or monthly deposit caps on your jijiss account to keep your spending within a budget you're comfortable with. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period to prevent impulsive decisions.

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Session Time Limits

Tell jijiss how long you want to play in a single session. When your time is up, you'll receive an alert and the option to log out. This simple tool helps prevent the kind of extended, unplanned sessions that can lead to problematic play patterns.

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Reality Checks

Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These gentle nudges help keep you grounded and aware of your actual gambling activity while playing on jijiss.

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Self-Exclusion

If you feel you need a break, jijiss offers self-exclusion periods ranging from 24 hours to permanent account closure. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications from jijiss.

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Cool-Off Period

Need a short break without committing to a full self-exclusion? A cool-off period temporarily suspends your jijiss account for a defined period — from 24 hours up to six weeks — giving you space to reassess your gaming habits without losing your account.

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Activity History

Your full jijiss account history — every deposit, withdrawal, wager, and win — is available in your account dashboard. Reviewing your activity regularly is one of the most effective ways to stay informed and maintain control of your gambling behaviour.

✅ How to Access These Tools: All responsible gaming controls are available directly in your jijiss account under Settings > Responsible Gaming. You can also request any of these tools by contacting our 24/7 support team at [email protected]. There is no fee, no penalty, and no delay for activating any player protection feature.

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. The earlier it's recognised, the easier it is to address. jijiss encourages all players to be honest with themselves and watch out for the following warning signs in their own behaviour.

If you recognise several of these signs in yourself, it may be time to use jijiss's self-exclusion tools, reduce your limits, or reach out to a professional support organisation. There is no shame in asking for help — responsible gaming is about staying in control, and jijiss is here to support you every step of the way.

⚠️ Remember: Gambling should never be seen as a way to make money, solve financial problems, or escape personal difficulties. If you're gambling for these reasons, please reach out to one of the support organisations listed in the Resources section below.

1
Chasing Losses

Continuing to gamble in an attempt to win back money you've already lost — often betting larger amounts than originally planned. This is one of the most common and dangerous patterns in problem gambling.

2
Gambling Beyond Your Means

Spending money on gambling that was intended for rent, bills, groceries, or other essential expenses — or borrowing money from family, friends, or credit facilities to fund gambling activity.

3
Inability to Stop

Feeling unable to stop gambling even when you want to, or continuing to play well beyond the time or money you originally set aside — despite telling yourself "just one more game."

4
Hiding Your Gambling

Lying to family members, partners, or friends about how much time or money you spend gambling — or feeling the need to hide your gambling activity from the people closest to you.

5
Gambling Affecting Daily Life

Neglecting work, school, family, or social responsibilities because of gambling. Feeling anxious, irritable, or depressed when you are not gambling, or when you try to cut back.

6
Using Gambling to Escape

Turning to gambling as a way to cope with stress, loneliness, depression, anxiety, or other personal difficulties — using it as an escape from problems rather than as entertainment.

🚫 How to Self-Exclude on jijiss

Self-exclusion is a powerful tool that allows you to temporarily or permanently block your own access to the jijiss platform. Once active, your self-exclusion cannot be reversed during the selected period — even if you contact our support team requesting access.

jijiss takes self-exclusion seriously. We will immediately stop all promotional communications to your registered email and mobile number, and your account will be suspended for the full duration of the exclusion period.

  • 1
    Log in to your jijiss account and navigate to Settings > Responsible Gaming > Self-Exclusion.
  • 2
    Choose your exclusion period: 24 hours, 7 days, 30 days, 6 months, 1 year, or Permanent Closure.
  • 3
    Confirm your selection. You will receive an email confirmation at your registered address within minutes.
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    Your account is immediately suspended. You will not be able to log in, deposit, or receive offers during the exclusion period.
  • 5
    For permanent closures, contact [email protected] directly. Our team will process your request within 24 hours and confirm in writing.

💡 Tip: You can also contact our 24/7 support team at [email protected] to request an immediate self-exclusion by email — no need to log in to your account first.

Setting Your Personal Limits

Taking control of your gambling starts with setting clear personal limits before you play. jijiss makes it easy to put boundaries in place that match your own financial situation and play style. All limits you set are applied immediately and cannot be circumvented.

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Daily Deposit Limit

Cap the maximum amount you can deposit into your jijiss account in any 24-hour period. Set this to match your daily entertainment budget in PHP.

Instant
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Weekly Deposit Limit

A rolling 7-day cap on deposits, great for players who prefer to manage their gambling budget on a weekly basis rather than day by day.

Instant
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Monthly Deposit Limit

Set a hard monthly ceiling on how much you can deposit across the full calendar month — one of the most effective tools for long-term budget control.

Instant
Session Time Limit

Define the maximum length of a single play session in minutes or hours. When the limit is reached, jijiss will alert you and offer to log you out.

Instant
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Loss Limit

Set a maximum loss threshold per day, week, or month. Once your net losses reach this amount, jijiss will prevent further wagers until the period resets.

Instant
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Wager Limit

Cap the maximum stake per individual bet or spin across all jijiss games — slots, live casino, bingo, and sports betting — to keep each bet within your comfort zone.

Instant

Quick Self-Check: Is Your Gaming Still Fun?

Take a moment to honestly reflect on the following statements. If you find yourself agreeing with several of them, we encourage you to use jijiss's responsible gaming tools or speak with a support professional. This is not a clinical assessment — it's a starting point for honest self-reflection.

I have spent more money on gambling than I originally planned to in the past month.

I have felt the urge to bet more money after losing, in order to try to win it back.

I have gambled with money that I needed for bills, food, rent, or other essential costs.

I have lied to family members or friends about how much time or money I spend gambling.

Gambling has caused me to miss work, school, or important family events.

I feel anxious, irritable, or restless when I try to stop or cut back on gambling.

I have gambled as a way to escape stress, loneliness, or personal problems.

I have borrowed money or sold possessions to fund my gambling.

💡 If you ticked two or more boxes: We strongly recommend activating deposit limits or a cool-off period on your jijiss account. You can also reach out to one of the free, confidential support organisations listed below. Taking action early makes a real difference.

Support Resources for Filipino Players

If you or someone you care about needs support with problem gambling, the following organisations provide free, confidential assistance to players in the Philippines. jijiss fully supports your right to seek help and will cooperate with any self-exclusion or intervention process.

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PAGCOR

The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines, including jijiss. PAGCOR provides player protection guidelines and exclusion coordination.

pagcor.ph
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NCMH Philippines

The National Center for Mental Health provides mental health services across the Philippines, including counselling for behavioural addictions such as problem gambling. Services available in Metro Manila and partner regions.

ncmh.gov.ph
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In Touch Community Services

A Manila-based mental health crisis centre offering a 24/7 crisis line for Filipinos experiencing psychological distress, including issues related to compulsive gambling and financial anxiety.

Available 24/7
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jijiss Support Team

Our dedicated responsible gaming support team is available 24/7, Philippine Standard Time. We can help you activate any player protection tool, process a self-exclusion request, or simply talk through your concerns.

[email protected]

📜 PAGCOR Responsible Gaming Framework

jijiss operates within the PAGCOR Responsible Gaming Framework, which sets mandatory standards for all licensed online gaming operators in the Philippines. This framework includes requirements for player age verification, self-exclusion programme implementation, responsible gaming messaging, and staff training on problem gambling awareness.

As part of our PAGCOR compliance obligations, jijiss maintains strict policies on advertising to vulnerable populations, provides clearly visible responsible gaming information on all platform pages, and participates in the national self-exclusion database. Filipino players who self-exclude from jijiss may also coordinate with PAGCOR directly to extend their exclusion to other licensed operators.

✅ Our Commitment: jijiss will never market to players who are on a self-exclusion list. We conduct regular audits of our player base to identify and act on signs of problem gambling before they escalate.

21+

Strictly 21+

Philippine law and PAGCOR regulations require all online casino players to be at least 21 years of age. jijiss enforces this through mandatory KYC identity verification for every registered account. Players found to be underage will have their accounts permanently closed and any funds returned.

Play Responsibly at jijiss

Gambling is entertainment — and jijiss is committed to keeping it that way for every Filipino player. Explore our games knowing that our full suite of responsible gaming tools has your back.

21+  Gambling is for entertainment only. Players must be 21 years of age or older. If gambling is no longer fun, please use our self-exclusion tools or contact [email protected] for help.