jijiss
Privacy Policy

1. Who We Are

jijiss is a Philippine online gaming platform operating at jijiss.net, providing online casino games, live dealer tables, slots, bingo, and sports betting services to eligible players located in the Philippines. jijiss operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).

For the purposes of this Privacy Policy, jijiss is the data controller responsible for the personal data of its registered players and site visitors. This means jijiss determines the purposes and means by which your personal data is processed, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Personal Data We Collect

jijiss collects personal data in two broad categories: information you provide directly, and information generated automatically through your use of the platform. The table below summarises the main categories of data we collect and why each category is needed.

2.1 Sensitive Personal Information

Under the Philippine Data Privacy Act, certain categories of data are classified as sensitive personal information and are afforded additional protection. Where jijiss collects data that falls into this category — such as government ID numbers or financial account details — we apply enhanced security controls and limit access to authorised personnel only. jijiss does not collect sensitive personal information beyond what is strictly necessary for KYC, AML compliance, and PAGCOR regulatory obligations.

3. How We Collect Your Data

3.1 Directly From You

The majority of personal data jijiss holds is provided directly by you during the following interactions:

• Completing the jijiss account registration form (name, date of birth, email, mobile number).
• Submitting identity verification documents as part of the KYC process.
• Linking a payment method such as GCash, Maya, BPI, or BDO to your account.
• Contacting jijiss customer support via live chat or email.
• Participating in promotions, surveys, or feedback requests.
• Updating your account profile or changing your registered details.

3.2 Automatically Through Platform Use

When you access and use the jijiss platform, certain data is automatically recorded by our systems. This includes your IP address, the device and browser you are using, pages and games visited, session start and end times, and in-game actions such as bets placed and outcomes received. This data is collected using server logs, cookies, and similar technologies as described in Section 7 of this policy.

3.3 From Third Parties

In limited circumstances, jijiss may receive personal data about you from third parties, including:

• Payment processors and e-wallet providers (GCash, Maya, etc.) confirming transaction details.
• Identity verification service providers used to assist with KYC checks.
• Fraud prevention and AML screening databases.
• PAGCOR and other Philippine regulatory authorities, where required by law.

4. How jijiss Uses Your Personal Data

jijiss uses the personal data it collects for the following purposes, all of which are necessary for operating a compliant, secure, and fair online gaming platform in the Philippines:

• Account Management: Creating, maintaining, and securing your jijiss account, including authentication and access control.
• Identity & Age Verification: Confirming that you meet the 21+ age requirement mandated under Philippine law and PAGCOR regulations before you can place real-money wagers.
• Payment Processing: Facilitating deposits to and withdrawals from your jijiss balance via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment channels.
• Regulatory Compliance: Meeting our obligations under PAGCOR licensing requirements, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Fraud Prevention & Security: Detecting and preventing unauthorised access, fraudulent transactions, money laundering, collusion, and other prohibited conduct on the platform.
• Responsible Gaming: Monitoring play patterns to identify signs of problematic gambling behaviour, administering self-exclusion requests, and enforcing deposit and session limits set by players.
• Customer Support: Responding to your inquiries, resolving disputes, and maintaining records of our correspondence for quality assurance purposes.
• Platform Improvement: Analysing aggregate, anonymised usage data to improve game performance, user interface design, and overall platform experience.
• Marketing Communications: Sending you information about jijiss promotions, new games, and special offers — only where you have given explicit consent to receive such communications and in accordance with applicable law.

5. Legal Bases for Processing

Under the Philippine Data Privacy Act of 2012, jijiss must have a lawful basis for processing your personal data. The legal bases jijiss relies upon are as follows:

• Contractual Necessity: Processing is necessary to perform the contract between you and jijiss — i.e., to operate your account and provide gaming services. This covers identity verification, payment processing, and account management.
• Legal Obligation: Processing is required to comply with jijiss's legal obligations under PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act. This covers KYC, AML reporting, and regulatory data retention requirements.
• Legitimate Interests: Processing is necessary for jijiss's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, jijiss processes your data only on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time.

6. Sharing Your Personal Data

jijiss does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

6.1 Regulatory Authorities

jijiss is required by law to share player data with PAGCOR and, where applicable, the Anti-Money Laundering Council (AMLC) of the Philippines. This sharing is mandatory and cannot be withheld or restricted by individual player consent.

6.2 Payment Service Providers

To process deposits and withdrawals, jijiss shares the minimum necessary financial data with your chosen payment provider (e.g., GCash, Maya, BPI, BDO). These providers are bound by their own data protection obligations and are not permitted to use your data for their own purposes beyond payment processing.

6.3 KYC and AML Service Providers

jijiss works with third-party identity verification and AML screening service providers to assist with our compliance obligations. These providers act as data processors under jijiss's instructions and are contractually prohibited from using your data for any purpose other than the specific services they provide to jijiss.

6.4 Technology and Infrastructure Partners

jijiss uses third-party technology providers for hosting, security, and platform operation. These providers may have incidental access to personal data as part of their services but are bound by strict data processing agreements consistent with the requirements of the Data Privacy Act.

6.5 Legal and Law Enforcement

jijiss may disclose your personal data to law enforcement agencies, courts, or other government bodies in the Philippines where required by a valid legal order, court order, or applicable law. We will notify you of such disclosures where we are legally permitted to do so.

7. Cookies & Tracking Technologies

The jijiss platform uses cookies and similar tracking technologies to ensure the site functions correctly, to maintain your login session, and to improve your experience as a player. Cookies are small text files stored on your device when you visit jijiss.net.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without breaking site functionality.
• Functional Cookies: Remember your preferences such as language, display settings, and responsible gaming limits you have configured. These improve your experience but are not strictly necessary.
• Analytics Cookies: Collect anonymised data about how players use the jijiss platform, such as which games are most popular and where technical errors occur. This helps us improve the platform over time.
• Security Cookies: Used for fraud detection and to identify unusual login patterns or suspicious account activity that may indicate unauthorised access attempts.

7.2 Managing Cookies

You can manage non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to use the jijiss platform, including the login function. For most players, the default cookie settings provide the best balance of functionality and privacy.

8. Data Retention

jijiss retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account's existence and for five (5) years following account closure, consistent with PAGCOR record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Philippine Anti-Money Laundering Act.
• KYC Verification Documents: Retained for five (5) years following account closure or the completion of the business relationship, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless the records relate to an open dispute or regulatory matter, in which case they are retained until resolution.
• Marketing Consent Records: Retained for three (3) years from the date consent was given or withdrawn, to demonstrate compliance with consent requirements.

After the applicable retention period has elapsed, personal data is securely deleted or anonymised in accordance with jijiss's data disposal procedures.

9. Data Security

jijiss implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial details and verification documents.
• Role-based access controls ensuring that only authorised jijiss personnel can access personal data, and only to the extent required for their specific job functions.
• Regular security audits and penetration testing of the jijiss platform and infrastructure.
• Multi-factor authentication requirements for administrative access to data systems.
• Intrusion detection systems and 24/7 monitoring of platform security events.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach affecting your personal data, jijiss will notify the National Privacy Commission (NPC) of the Philippines and affected players as required under the Data Privacy Act, within the timeframes prescribed by law.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jijiss. To exercise any of these rights, please contact our Data Protection Officer at [email protected]. jijiss will respond to all valid rights requests within thirty (30) days of receipt.

• Right to Be Informed: The right to know what personal data jijiss collects about you and how it is used — which this Privacy Policy addresses.
• Right of Access: The right to request a copy of the personal data jijiss holds about you, including a description of how it is being processed.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected. You can update many details directly from your jijiss account profile, or request corrections via support.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations. Requests will be reviewed and actioned within thirty (30) days where permitted.
• Right to Object: The right to object to the processing of your personal data for marketing purposes. Objections to processing based on legitimate interests will be considered on a case-by-case basis.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit that data to another controller, where technically feasible.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jijiss has processed your personal data in a manner that violates the Data Privacy Act.

11. Children & Minors

The jijiss platform is strictly restricted to individuals who are twenty-one (21) years of age or older, consistent with Philippine gambling regulations. jijiss does not knowingly collect personal data from any person under the age of 21. If jijiss becomes aware that it has inadvertently collected personal data from a minor, such data will be deleted immediately and the associated account closed without delay.

If you are a parent or guardian and believe that a person under 21 in your care has registered a jijiss account, please contact us immediately at [email protected] so we can take prompt action.

12. Cross-Border Data Transfers

jijiss is a Philippines-focused platform and processes the majority of player data within the Philippines. In limited circumstances — for example, where jijiss uses cloud infrastructure or technology service providers that operate servers in other countries — your personal data may be transferred outside of the Philippines.

Where such transfers occur, jijiss ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. This includes contractual data processing agreements with international service providers that incorporate the required data protection obligations.

jijiss does not transfer personal data to countries or organisations that do not provide an adequate level of data protection without first putting appropriate contractual safeguards in place.

13. Amendments to This Policy

jijiss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes to this policy will be communicated to registered players via the email address associated with their jijiss account and/or via a prominent notice on the jijiss platform, with at least fourteen (14) days' notice prior to the changes taking effect where reasonably practicable.

The effective date at the top of this policy will be updated each time a new version is published. Your continued use of the jijiss platform following the effective date of any updated policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how jijiss protects your data.

15. Contact & Data Protection Officer

For all privacy-related inquiries, data rights requests, complaints, or questions about this Privacy Policy, please contact the jijiss Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Inquiry" or "Data Rights Request" for prompt routing
• Response Time: We aim to respond to all privacy inquiries within five (5) business days PST
• Support Hours: 24 hours a day, 7 days a week, Philippine Standard Time (PST, UTC+8)

If you are not satisfied with jijiss's response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines through their official channels.